Privacy Policy

Introduction

Last Updated On 30-March-2026
Effective Date 30-March-2026

Deutsche Grüngas-und Energieversorgung GmbH, is a company organized and existing under the laws of Germany, having its registered office at Eemsstrasse 20, 26382 Wilhelmshaven, Germany and registered under number HRB 218413 Amtsgericht Oldenburg (“Jade Energy Solutions”, “we”, “us”, “our”) is/are committed to protect and respect your privacy.

We respect and value your privacy and will only collect and use personal data in the manner and for the purposes as described in this document and that is consistent with our obligations and your rights under the applicable legislation and regulations.
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This privacy notice applies to the processing activities of Jade Energy Solutions and to our use of any personal data which we may collect from you via this website, or which we may otherwise collect from you through any other means, such as e-mail, phone or face to face communications. In addition, this privacy notice also applies to any information which we may collect about you from third party sources in the course of operating our business.
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This privacy notice informs you on why and how we collect and process your personal data, who will have access to it, and which rights you have. From time to time, we may need to update this privacy notice. This may be necessary, for example, if the law changes or if we change our business in a way that affects the way we process personal data.
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Any questions, complaints or comments about this Policy or the way we handle your personal data can be sent by post to the address mentioned above privacy@tes-h2.com.

The role of Jade Energy Solutions when processing personal data

For the purpose of the EU General Data Protection Regulation 2016/679 (GDPR), we qualify as ‘the controller’ for all our processing activities in scope of this privacy notice, and our suppliers will act as our processors under our instructions. This includes the processing of personal data to manage our client and other business relations, as well as the processing of personal data on the public part of this website.
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This means that we will be the main responsible for e.g. the lawful and transparent processing of this personal data (incl. obtaining informed consent if legally required).

We will take the lead in handling data subject rights requests or data breaches registered by us or our processors.

How do we collect this personal data?
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We may collect information about you in various ways:

• directly from you, for example when you provide us with your personal information by contacting us or when a contact person provides his/her personal data by email or by means of a business card;
• directly from you when you visit our website which may include information you provide to us by means of contact forms on that website;
• from third parties, for example where we obtain your contact details from your employer and/or colleagues, external advisers, headhunters, recruitment agencies, and other third parties; or
• otherwise, for example, from your website or advertisements.

Legal ground for processing

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The legal grounds used for our processing activities are:

• the processing is necessary for the performance and execution of a contract with you (for example, for the pre-contractual recruitment phase of when you are a business relationship);
• the processing is necessary for compliance with legal obligations (including our obligations under applicable tax laws, our legal administration obligations, to cooperate with supervisory authorities); or
• the processing is necessary for our legitimate (business) interests.

If applicable laws require so, we will process your personal data upon your (explicit) consent (for example, to use non-essential cookies), in which case you will have the right to withdraw your consent at any time.

Your information & purpose

• Personal data
• Names;
• Contact details, including but not limited to addresses, telephone numbers
  and email addresses;
• Position/job title;
• Signatures;
• Business/company information;
• Excerpts of registers (public or not, for example excerpts from the Chamber of
  Commerce).
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  to identify you
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• Names;
• Contact details, including but not limited to addresses, telephone numbers
  and email addresses;
• Position/job title;
• Signatures;
• Business/company information;
• Excerpts of registers (public or not, for example excerpts from the Chamber of
  Commerce).
  
  in order to enter into and execute the agreement / services and the
  management of relationships resulting therefrom
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• Names;
• Position/job title;
•  Business/company information;
• Geographical location.
• the execution of activities aimed at increasing/improving the client database
• Names;
• position/job;
• other (personal) information you provide if you send us an email or fill out the
  contact form on our website.
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  to contact you / to communicate with you, for example via email correspondence and/or telephone calls
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• Payment information/bank account details;
• Names;
• Signatures.
• financial administration and tax administration purposes, to send you our invoices, to collect debts
• Names;
• Contact details, including but not limited to addresses, telephone numbers and email addresses;
• Position/job title;
• Signatures;
• Business/company information;
• Excerpts of registers (public or not, for example excerpts from the Chamber of Commerce);
• Payment information/bank account details.
  
  to deal with possible disputes, to establish, defend and exercise our (legal)
  position
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• Names;
• Position/job title;
• Business/company information;
• Geographical location.
• for purposes of business continuity
• Names;
• Position/job;
• Other (personal) information you provide if you send us an email or fill out the
  contact form on our website.
  
  For marketing purposes, to inform you of new or similar products or services and to run and coordinate promotional events.
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• Names;
• Position/job title;
• Business/company information;
• Online identifiers and online behaviour on our websites via cookies & other tracking technology (see our Cookie Policy).
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  To conduct research and analysis and to improve our services, products,
  webstore and the quality thereof.

Do we transfer and/or share your personal data?

Within Jade Energy Solutions access to personal data is limited to those persons who, due to their function, need to have access to it, such person respecting the confidential nature of that personal data.
In the context of the purposes as listed above, we may share your personal data with third parties in the following situations:

• We may share your personal data with other local participant companies. We will only share your personal data if this is absolutely necessary in order to enter into and execute the agreements and the management of relationships resulting therefrom, including the execution of activities aimed at increasing/improving the stakeholder database.
• We will share personal data we process for our own business activities with third parties that support us as our (sub)processors (like online platform partners, business/legal advisors, IT and website providers, HR advisors) insofar they need the personal data for their support. We have contractual arrangements in place with those third parties to make sure they respect the applicable data protection law.
• Our website(s) may provide links to third-party websites (e.g. social media) which collect personal data like online identifiers and online behaviour as well. You should be aware that the owners and operators of such third-party websites might collect, use or transfer personal data under different terms and conditions than Jade Energy Solutions. Upon linking to a third-party website, you should inform yourself of the privacy policies of such third-party websites.
• In some limited circumstances, we will share personal data with competent authorities who are authorised to request such information or to whom we have to disclose information, as required by law or as a result of legal proceedings or court proceedings.
• Jade Energy Solutions may share your personal data with third parties like legal advisors, debt collection agencies and competent courts if we determine that such disclosure is reasonably necessary to enforce our terms and conditions or to legally protect our other legitimate business interests.
• In the event of a reorganisation, merger or sale of Jade Energy Soluitons, we may transfer all the personal data on our systems to the third party that acquires, becomes part of or absorbs Jade Energy Solutions, and that continues the activities of Jade Energy Solutions for which those personal data were lawfully processed. We may also share certain personal data with that third party beforehand insofar this fits the legitimate purpose of conducting a due diligence.
• Jade Energy Solutions may transfer your personal data to you or any other party you appoint, at your request (see ‘What are your data protection rights?’ below) or with your consent.
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We will implement safeguards to ensure the protection of your personal data when disclosing your personal data to a third party. For example, we will enter into data processing agreements with relevant parties (providing for restrictions on the use of your personal data and obligations with respect to the protection and security of your personal data).

How long will we keep your personal data?

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We will not store or keep your personal data for a longer period than is necessary in light of the purposes for which we process them. Only where we are legally obliged to, or where this is necessary for defending our interests in the context of judicial proceedings, we will store the personal data for longer periods.
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More specifically, the following storage periods apply:
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Category of personal data
Storage period
Name and contact details, job/position, signature (contained in contracts): 10 years after our contracting/business relationship ended.
Invoices and other financial documents: 10 years after the date of the invoice.
Email / contact form: The data you send will be stored as long as the nature of the form or the contents of your email is required in order to fully answer and process them.
Personal data of candidates: Until the end of the recruitment process, unless this candidate becomes an employee or consents to have their data stored for a longer time.
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How do we protect your personal data?

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We have implemented the necessary administrative, technical and organizational measures for ensuring a level of security appropriate to the specific risks that we have identified. We protect your personal data against destruction, loss, alteration, unauthorized disclosure of or access to personal data transmitted, stored or otherwise processed. More specifically, we have taken the following measures: restriction of access, security passwords, confidentiality agreements with our employees, professional anti-virus software, firewalls, locks on cupboards, offices and buildings, restrictions on the use of internet, the timely execution of software updates, periodically making backups and camera surveillance.
To ensure the accuracy of the personal data we process, we kindly request that you inform us of any changes to your personal data (such as a change in your contact details).

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What are your data protection rights?

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If and to the extent provided under applicable European data protection law (which
contains various exemptions), you shall have the right:

• to obtain confirmation as to whether or not your personal data is being processed and, where that is the case, you shall have the right to obtain further information about such processing as well as the right to obtain a copy of your personal data (or in some cases have your personal data transferred to another controller);
• to obtain the rectification of inaccurate personal data and to have incomplete personal data completed ;
• to obtain the erasure of personal data that is not/no longer lawfully processed;
• object to (part of) the processing of your personal data (especially any processing for direct marketing purposes) if the processing was based on legitimate interests;
• the restriction of (part of) the processing of your personal data in certain cases (e.g. while we are assessing whether we should indeed rectify or stop processing your personal data);
• to object or get more information on our use of your personal data for automated individual decision-making that applies to you. We currently do not undertake any automated individual decision-making; and
• data portability (receive your personal data in a structured, commonly used and machine-readable format and to (have) transmit(ted) your personal data to another organization).

To exercise one of these rights, please send your request in an email or via written post to Jade Energy Solutionsto the address mentioned above. Please note that we have an obligation to check your identity through reasonable means and that we may not be able to meet your request if we cannot identify you in our datasets. If we believe that we are not legally required to meet your request, we will explain this to you in our reply.

If you feel we have wrongfully denied your request, you shall have the right to lodge a complaint with the competent data protection authority.